Question 1

How do mystery football shirts work?

Accepted Answer

Ordering a mystery football shirt is simple. First, choose your size and the type of mystery shirt you want. Next, tell us which teams you would like to avoid so you don't receive a shirt you already own. Place your order and we'll take care of the rest. Your shirt will be delivered to the address provided at checkout and includes information about the team, stadium, and notable players.

Question 2

Are your mystery football shirts authentic?

Accepted Answer

Yes. All of our mystery football shirts are 100% authentic. We do not stock or sell replica or counterfeit jerseys. We work with trusted manufacturers and clubs to ensure every shirt is genuine and of high quality.

Question 3

What's the difference between the mystery boxes you offer?

Accepted Answer

We offer several mystery products. The Mystery Football Shirt Box includes one authentic football jersey randomly selected from clubs and national teams around the world. The Premium Mystery Football Shirt includes an authentic football shirt plus a scarf, fan file, mystery football cards, and a surprise football collectible. The Mystery Rugby Shirt includes one authentic rugby jersey selected from club, international, or tournament teams. The Kids Mystery Football Shirt includes one authentic football shirt in a range of children's sizes.

Question 4

Can I avoid certain teams and leagues?

Accepted Answer

Yes. You can use the 'teams to avoid' field when placing your order to tell us which teams you do not want to receive. This could include rival clubs or teams whose shirts you already own. We will do our best to ensure your mystery shirt is a welcome surprise.

Question 5

Do you ship internationally?

Accepted Answer

Yes. We ship throughout the United Kingdom, Ireland, and worldwide. We also offer free delivery on orders over £100.

Question 6

What is your returns policy?

Accepted Answer

If you would like to return your mystery football shirt, we offer exchanges or store credit where applicable. You must contact us and return the item within 30 days of purchase. Please refer to our returns policy page for full details.

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